GEORGIA BOOT ® is a federal registered trademark of Rocky Brands Wholesale LLC.
All Rocky Brands Products have a 1-Year, limited warranty in normal use against any manufacturing flaw(s), defective materials, and workmanship.
This warranty also covers Gore-Tex ® bootie liners against leakage for 1 year. All other waterproof construction is guaranteed to be leak proof for 6 months from date of purchase.
If the boots were purchased directly from georgiaboot.com, please use the form enclosed with your order to return the product. If you have this form, there is no need to call for a return authorization number. If you do not have this paperwork, please call (740) 753-1951 to obtain a return authorization number. Please note that ROCKY is not responsible for the cost of shipping a returned item. It is advised that you send the shipment via a company with tracking capabilities (Fed Ex, UPS, etc.). Return processing may take up to 15 business days from the date the product is received in our warehouse.
If the boots were purchased from a dealer: All returns must be accompanied by a dated receipt and returned through the authorized dealer where they were originally purchased. If you find a problem with a pair of GEORGIA BOOTs, just return them to the store where they were purchased. Please do NOT send your purchase back to ROCKY. Without a return authorization number, we are unable to accept return packages. Any authorized dealer can provide a return authorization number which allows us to track the product shipment and problem with that particular shoe or boot.