GEORGIA BOOT ® is a federal registered trademark of Rocky Brands Wholesale LLC.
All Rocky Products have a 1-year, limited warranty in normal use against any manufacturing flaw(s), defective materials and workmanship.
This warranty also covers Gore-Tex bootie liners against leakage for 1 year. All boots with Rocky, waterproof constructions are guaranteed waterproof for 6 months from date of purchase.
The Rocky warranty does not cover damage due to holes worn in toes, burn marks, punctures, cuts, and abrasions from outside causes or misuse and/or abuse by the wearer.
The warranty may be void if the user applies any materials not recommended, such as polishes, oils, or other chemicals that result in damage to the materials of the footwear.
All products must be returned and inspected before FULL CREDIT is issued or a REPLACEMENT of the same or equal value is given. ROCKY DOES NOT PRO RATE OR OFFER PARTIAL CREDIT. We will replace all Rocky products at our discretion.
If your boots were not purchased from either Rocky Brands or one of our Authorized Dealers this voids the warranty. For a list of Authorized Dealers please use the link provided. http://www.georgiaboot.com/DealerLocator/
If the boots were purchased directly from georgiaboot.com, please use the form enclosed with your order to return the product. If you have this form, there is no need to call for a return authorization number. If you do not have this paperwork, please call 1-866-442-4908 to obtain a return authorization number. Please note that ROCKY is not responsible for the cost of shipping a returned item. It is advised that you send the shipment via a company with tracking capabilities (Fed Ex, UPS, etc.). Return processing may take up to 15 business days from the date the product is received in our warehouse.
If the boots were purchased from a dealer: All returns must be accompanied by a dated receipt and returned through the authorized dealer where they were originally purchased. If you find a problem with a pair of GEORGIA BOOTs, just return them to the store where they were purchased. Please do NOT send your purchase back to ROCKY. Without a return authorization number, we are unable to accept return packages. Any authorized dealer can provide a return authorization number which allows us to track the product shipment and problem with that particular shoe or boot.